Fast, personal support

High-quality, personal support is one of our most important values.

We recognise that questions about the measurement and evaluation of your online business need to be answered quickly and accurately. Our dedicated international support team can therefore be reached directly, at normal telephone costs.

In addition, each customer has a dedicated account manager who is a single point of accountability, for user, technical, and commercial issues.

Online help is offered through the Sitestat support section that contains quick start guides, user manuals and product screencasts, all available in 5 languages.

Upon new Sitestat releases, Nedstat's Chief Innovations invites all customers for a free webinar to learn about and work with new features. On the Sitestat blog users can place comments, ask questions and share experience.